Founded in 2005, Australian owned and operated Klika Group, offers for sale direct to consumers more than 20,000 products via klika.com.au. It’s private labels are famous: Kahuna Trampolines, PowerTrain Fitness, Sarantino Furniture, Wallaroo outdoor equipment, Kolner and Yukon Trade to name a few. Awarded as Top Site Performance 2020, in addition to Power Retail Top 100 Retailers list and Top 20 Online Retailers in the country, Klika differentiates itself in the online retail space by supplying a diverse range of products and backing that up with Australian customer support and a showroom in Melbourne’s south east.
What are some of the main reasons why customers are flocking to Klika?
We are the only omni channel pure play e-tailer in the country. Our customers are spoilt with real people instead of robotics or machines. We have a customer service team right here in Melbourne that they can talk to over the phone or via live chat, a physical showroom where customers can touch, see and get a real feel of our range before shopping, they can shop online or over the phone 7 days a week. We make the customer experience easy and convenient.
Why are customers loving the shopping experience?
We have the variety, great products and strong brands, competitive price points, friendly staff and a very easy one step checkout for all online transactions.
Tell us about your staff, where are you located?
Many of our staff members have been with us since we started in 2005. We have grown the team and created new departments, however you will find that our team members tend to stay and evolve with the business as opportunities for professional growth are always available for the right team member.
Tell us about quality control. What measures do you put in place to ensure each product stands the test of time?
Safety and durability of our products is at the forefront of our minds. All our products are engineered to meet the rigour of everyday use in the Australian climate. Our experienced buyers are very diligent in ensuring that the products meet mandatory Australian standards and that each product is tested and scrutinized before the decision is made to introduce it to our loyal customers.
Shop at Klika.com.au interest free with either AfterPay or Zip.
Get everything you need for the home, you and the kids interest free with over 20,000 products online at klika.com.au, Australia's only omni channel pure play e-tailer. As well as Buy-Now-Pay-Later, secure credit card payments and PayPal are also available in checkout.